Purchasing Policies

Business Hours: Open Monday through Friday, 7:30 AM – 4:00 PM central time. Arrangements for orders to be picked up should be made at least 24 hours in advance for order to be processed and ready for pick-up.

Terms: Payment required upon pickup or delivery. All first-time customers are COD. Credit is given at the option of Bracy’s and we reserve the right to remove this option at any time. If credit terms are desired, contact our office for a credit application. Accounts with past-due balances (based on established terms) will be considered delinquent. A finance charge of 1½% per month will be levied on ALL delinquent accounts. If account is presented for collection, buyer is liable for any fees. No plants will be shipped on past due accounts.

Price: All prices F.O.B. Bracy’s Nursery, LLC. Our price list is intended for members of the wholesale trade only. Prices are subject to change without notice.

Deposit: May be required at the discretion of Bracy’s Nursery, LLC.

Shipping and Handling: A charge will be applied to orders for shipping and handling. A minimum order of $1000 required for shipping within a 150-mile radius of nursery. A minimum order of $1500 required for shipping within a 151- to 500-mile radius of nursery. A minimum purchase requirement will be quoted, upon request, for deliveries further than 500 miles from the nursery.

Minimum Order: Five (5) plants per variety up to 7 gallon size containers.

Substitutions: If we are unable to supply variety requested, we will not make substitutions unless otherwise advised.

Liabilities: We make no guarantee, expressed or implied, as to the description, life, or productiveness of any stock. We exercise the greatest care to keep all varieties true to name, but should error occur we will replace such stock upon proper proof. We accept all orders subject to crop conditions. We reserve the right to cancel any and/or all of the stock ordered should quantities, sizes, or varieties of the material listed not be available due to any circumstances beyond our reasonable control. Liability, in any case is limited to the original price of stock in question.

Pick-up Orders: Bracy’s liability ends when the vehicle exits the nursery property. It is the driver’s responsibility to oversee truck loading, load weight, and tarping. If any problem arises with an order, Bracy’s Nursery, LLC. must be notified in writing within 10 working days from receipt of goods. No claims will be considered regarding orders that have not been paid in full according to established terms.

Cancellations: A 10% restocking fee will be charged on orders cancelled after being pulled for pick-up or shipping.